Secure and reliable technology
Why Managed Services
Practice ICT Security and Protection is critical and at the core of everything we do.
Scale your business from 1 to 250 users
Guaranteed up time through proactive maintenance and support
Get up and running fast.
Managed Service Offering
The essentials to keep your business technology running smoothly and securely.
Covers most business support needs, includes onsite support and Bi Annual review, empower sessions and audits.
All Essential +
- Workstation and terminal management
– PC & Mac
- User Management
- Operating System Updates & Management
- Approved Third Party Software Updates
- Chrome Browser Management
- Chromebox / Chromebook Management
Our complete support cover, including emergency support, quarterly reviews, empower sessions and audits.
All Proactive +
- Minimum commitment is 5 users which is covered under base business cost
- Remote and Onsite support only during standard business hours, 8:30am to 5:00pm AEST. Emergency support includes remote and onsite support from 8:30am to 10pm including weekends and public holidays.
- Please see Technica Master Service Agreement, Managed Support Agreement and proposal for full terms and conditions.