How do you connect?

For most businesses today the internet and communications are core to the business but we see time and time again where businesses are not leveraging technologies that can greatly improve communication both internally and with customers.

IT Management

Technica will develop a detailed proposal for the project, covering the strategy, the investment as well any additional resources required.

Soon after the project is commissioned, Technica will move in quickly to resolve any immediate critical issues in your business. Further strategy roll-out is typically split into smaller stages, to minimize disruption to your business and to allow staff to absorb and learn the new technologies. Often, at this stage businesses already see the immediate benefits of an optimised IT plan and report positive work experience.

After all solutions have been implemented, we enter the maintenance phase, where all your business IT is managed by Technica.

We will:
⦁ Proactively maintain your hardware & software
⦁ Resolve any emergencies that may arise quickly and efficiently
⦁ Review your IT at least once a year. As technology is always changing you need to assess your needs, your challenges, what could we implement further.

IT considerations

Unlike the traditional, break’n’fix approach, we take time to get to know your business, your goals and your staff and work to develop a planned, proactive approach to technology.

Questions you need to ask

Plan / Stratergy

How is the business positioned to leverage technology for growth and profitability.

What is your current IT situation?

Is there a plan / strategy in place? Is your business experiencing any immediate IT challenges?

What is your IT budget?

This would guide us in development of an IT strategy, that is affordable for your business

What are the key needs?

We will seek to understand the needs of key personnel, as well as the business owner/manager. To devise a truly effective IT strategy, we need to ensure that the needs of the end-users are addressed.

Break Fix VS Managed

Break Fix

Generally the IT systems work but theirs always small annoying problems across many parts of the business.

  • Reactive
  • Limited accountability
  • Recurring issues
  • Unpredictable
  • Slow systems
  • Can’t access what you need to do your work, easily and reliably
  • Never ending IT costs

Managed

We work with you to create a IT plan and strategy that meets your business needs and budget and manage your IT over the long term.

  • Proactive
  • Accountability
  • Alignment of your IT systems and people
  • Planned & predictable
  • Fast and reliable
  • Access data securely
  • Fixed cost