IT Management

The core of our business at Technica is providing proactive, strategic approach to IT for businesses with under 200 staff. Our specialty is in integrating proactive and personalised IT systems for professional and medical practices in South East Queensland. Our Managed IT services maintain the systems we have implemented for one low monthly fee, and our clients rest assured that all work completed is covered by Technica and manufacturer warranty. We have found that SMBs with less than 200 users seldom need a dedicated in-house IT team, and our clients benefit from having a full-time IT manager on part-time rates.

Furthermore, we offer personalised service so that our clients only deal with a single point of contact – ensuring that their time is best spent working in their business, not chasing up different technology suppliers.

Rising IT costs, poor network connection and lack of security protocols are some of the signs that your business is in need of professional IT Management. Or, perhaps, you are setting up an office and are looking to maximise the use of the available resources. If you are looking to have a fixed-cost, hassle-free approach to technology in your business – an IT Strategy is required to set up and maintain your systems and is the first step to empower your business through professional IT.

How can we help you?

IT Transformation

Are you an established business experiencing IT breakdowns or not using the right technology?

If you find yourself calling the IT guy only when a problem is impacting your productivity, you have an ad-hoc approach to IT. While somewhat effective in the short term, this approach does not offer a secure, reliable and accountable solution. Furthermore, your IT consultant does not have an incentive to proactively manage your IT since they charge you for the hours fixing these issues.

When working with existing businesses Technica prioritises solving the immediate issues that impact your business, before moving to IT Strategy development. The further roll-out is typically split into smaller stages, to minimise disruption to your business and to allow staff to absorb and learn the new technologies. After all the solutions have been implemented, we enter the maintenance phase, where all your business IT is managed by Technica.

We will:

  • Proactively maintain your hardware & software
  • Resolve any emergencies that may arise quickly and efficiently
  • Review your IT at least once a year. As technology is always changing you need to assess your needs, your challenges, what further implement can be made

New Business

Looking to set up the IT right the first time?

Congratulations! You will save money, enhance productivity and ensure the security of your business from the start. Your business will have the greatest chance of success if you take the time to align technology with people and your business mission.

We advise for you to schedule a planning meeting as early as possible so that we can examine your needs, goals, resources and the timelines. A full proposal will be provided to business management, outlining the IT system, including hardware and software, recommended providers and roll out timelines. Following acceptance of the proposal, we will work closely with the management team to exceed your expectations.

We will:

  • Meet with you to discuss your business and IT needs
  • Provide a clear and effective IT plan & strategy
  • You will know upfront initial and ongoing costs
  • We’re accountable for your IT systems
  • We proactively maintain your hardware & software

Pop Quiz

Not sure whether Managed IT is for you? Answer the questions below to find out!

Are you currently experiencing IT challenges?

Poor connectivity, rising phone bills and outdated hardware are a sure sign that you need to take a proactive approach immediately, in order to remain profitable. Call us on 1300 886 406 for a no-obligation chat about your business right now.

Do you know who to call if any issues arise today?

Time is money, and any downtime is potentially costing you money! We integrate solutions that provide 99% uptime and are only a phone call away should any unforeseen circumstances arise.

How old is your IT?

As technology becomes cheaper and more accessible, to remain competitive you should conduct IT reviews at least yearly. Contrary to popular belief, IT transformation does not need to be an expensive or disruptive and when done in a planned approach you will not only know the outcomes but all costs and savings.

What is your IT budget?

Do you know what your IT will cost you this month, this year and maybe the next, as your business evolves? We specialise in developing IT strategies, that are affordable and will split the investments into easy-to-manage instalments. This approach is far more cost-effective and manageable than paying unexpected ad-hoc bills.

Are your key needs being met?

Do you require your data to be stored in secure, Australia-based server? Does your staff need secure and remote access to the data anytime, anywhere? Is your hardware keeping up with your business growth? We can prioritise the needs of the key personnel and the business owner/manager when developing a strategy, ensuring that you see an immediate return on your investment.

Case study: Break'n'fix vs Managed IT

Break'n'Fix

IT systems typically have limited planning or thought, it is a mix of many different provider solutions that have been added to over many years.

  • Limited IT strategy / plan
  • Reactive
  • Limited accountability
  • Recurring issues
  • Unpredictable
  • Slow systems
  • Can’t access what you need to do your work, easily and reliably
  • Never ending IT costs

Managed IT

We work with you to create an IT  strategy that meets your business needs and budget.

  • Carefully planned
  • Alignment of your IT systems and people
  • Proactive
  • Accountability
  • Predictable
  • Fast and reliable
  • Secure by design
  • Fixed cost
Contact us today for a no-obligation consultation